International Order Notice
CYD TERRA now ships to selected countries. For destinations not listed, please contact our customer service team.
Payment & Shipping
• We currently accept Visa, MasterCard, and JCB.
• Orders are processed within 2-3 business days.
• Delivery times may vary due to holidays or customs delays.
• Invoices are not issued for international orders due to Taiwan tax regulations. – Customs duties or import taxes (if any) are the responsibility of the recipient.
• Orders are processed within 2-3 business days.
• Delivery times may vary due to holidays or customs delays.
• Invoices are not issued for international orders due to Taiwan tax regulations. – Customs duties or import taxes (if any) are the responsibility of the recipient.
Returns & Refunds
• Due to high international shipping costs, we do not accept returns or exchanges unless the item is defective.
• Please contact customer service within 2 days if your package cannot be delivered due to incorrect information.
Undeliverable orders will be canceled and refunded after deducting all shipping fees.
• Refunds will be issued to the original payment method.
Important
• Returned items must be unused and in original packaging.
• Be sure to enter accurate recipient details to avoid delivery issues.
• For any questions, feel free to reach us via email or official LINE.